FAQs

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Is it possible to have a photo of the back of your 38 L backpack - FREE AIR 38 - active hiking / travel backpack - bag for active sports

Hello,

Please click on this link
http://www.freetime-boutique.com/ImagePlayer.asp?AccID=23306&ImgID=11150171&ImgFN=Img/04/Free-Air-38-x-4-G-2013.jpg

or go to our site “freetime-boutique”

and click on “See PHOTO + support”

cordially
Freetime

After placing the order by email, when should we send the payment by check and to what address? Thank you

Hello,
Thank you for your visit,
when choosing your payment, take the “Check” option made out to
FGM International FREETIME
ZI. Frimont 190 LA REOLE - Fr
Kind regards,
internet customer service

Hello, do you have a phone number to contact you? Greetings. Bernard

Hello,
Thank you for your visit,
customer contact 05.56.61.51.51 at your service
cordially
Internet customer service

Hello, I have ordered the Sarco Plume - Micropak 600 D mountain sleeping bag, down (Code: 20128), and I would like to know if it comes with a compression bag. Kind regards, David

Hello,
Thank you for your visit,
Yes it is sold with its carrying bag
cordially

Hello, are you asking to make an evaluation on the orders? Yes, but on which page? Nothing indicates this, thank you

Hello Pascale and thank you for your visit, if you wish to make an evaluation, go to the Home page of our store and click on "GUEST BOOK" then click on "sign" and give your evaluation, your comment. Sportingly

Hello, do you do it three times free of charge? Kind regards

Hello,
Sorry not for now,
Kind regards

Hello, do you have school bags for children?

Hello, thank you for your visit. We have for small children the bag "Geckie" and the bag "Tioga 18" We have for older children the bags "Street" - "Venice" - "Sapa" or even "Computer bag" You You will find all these bags on our online store for additional technical information. Do not hesitate to contact us at 05.56.61.51.51 Kind regards.

Hello, I would like to know if delivery to Switzerland is possible. If there are other colors than those offered on the net (for the Fidji 3; 4 and Mareo models). You can also contact me at 0041787906006 Thank you JM

Good morning,
Of course we can deliver to SWITZERLAND, you just have to mention it in the option "indicate the delivery address"
Thank you for your visit, Internet Customer Service

Hello, I am very interested in your product range, but to be honest, something is bothering me... the low prices! I wonder if the quality is really there. Can you contact me? I would appreciate it. Thank you

Good morning,
We are the "Maison Mere" FREETIME, we are a professional seller of hiking equipment worldwide, we sell and distribute our own products, our prices are calculated without an intermediary (direct "factory")
This is why we have fair prices and quality items.
Kind regards - Internet Customer Service

Hello, thank you for your reply, but I don't see the Starlight 125 sleeping bag on the site!!!! What does "twinnable" mean?

Hello, "Twinnable" means: if you order 2 twinnable sleeping bags, you can join them together using their zippers, which will give you a "two-seater" sleeping bag. For this, we will deliver a "right" closure bag and a "left" closure bag. In this way and simply by configuring the right closure with the closure of the left bag, your bag will be twinned. The Starlite will be on the site very soon. Kind regards - internet customer service

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